Terms and Conditions of Sale
This website is owned by:
Tactical Supplements
Address: Trichterheideweg 11, unit C1.28/bus 28 3500 Hasselt, Belgium
Email: info@tactical-supplements.be
Phone: +32 478 74 51 39
VAT: BE 0802.415.870
1. General
- These terms and conditions of sale apply to all orders and deliveries via https://www.tactical-supplements.be (hereinafter: “we,” “our”).
- By placing an order, the customer (hereinafter: “you,” “customer”) agrees to these terms and conditions.
- Deviations from these terms and conditions are only valid if confirmed by us in writing.
2. Product information
- We do our best to display the product information on the website as accurately as possible, including ingredients, instructions for use, and nutritional values.
- Minor variations in color, shape, smell, taste, or packaging may occur and do not constitute grounds for complaint.
- Always check the list of ingredients and warning information.
- We cannot be held liable for allergic reactions or undesirable side effects when used correctly.
3. Orders and contract
- Orders can be placed via our website.
An order is an offer to purchase. We reserve the right to refuse an order. - The contract is concluded when we confirm the order by email or ship the order.
4. Prices and payment
- All prices include VAT, unless otherwise stated.
- Payment can be made using the payment methods offered on the website.
- We reserve the right to change prices, but this will not affect orders that have already been confirmed.
5. Delivery
- Delivery will be made to the address specified by the customer.
- We aim to deliver orders within [5 working days], unless otherwise stated.
- We cannot be held liable for delays beyond our control (e.g. due to postal or transport issues).
- The customer is obliged to accept delivery of the order upon delivery. Costs may be charged in the event of refusal.
6. Returns and cancellation
- You have the right to cancel your order within 14 days of receipt without giving any reason.
- Products that are returned must be unused, undamaged, and in their original packaging.
- Products that do not meet these conditions may be refused or deducted from the refund.
- Packaged foods or supplements must not be opened if you wish to return them.
- Return shipping costs are the responsibility of the customer, unless the product is defective or was delivered incorrectly.
- Refunds will be issued within 14 days of receipt of the returned product.
7. Liability
- Our liability for damage is limited to direct damage and the purchase price of the product.
- We are not liable for indirect damage, such as consequential damage or lost profits.
- We are not liable for damage that occurs after delivery, for example due to incorrect storage or transport by an external courier.
- When using dietary supplements, you should always follow the recommended dosage and advice.
- Consult a doctor if you have any doubts or medical conditions, are pregnant, breastfeeding, ill, or taking medication.
8. Intellectual property
- All content on the website, including images, text, and logos, is the property of Tactical Supplements or its licensors.
- It is not permitted to copy, distribute, or commercially use content without written permission.
9. Complaints
Complaints about products or delivery must be reported by email within 7 days of receipt.
We aim to resolve complaints as quickly as possible.
10. Privacy
- Personal data is processed in accordance with our privacy statement.
- Data is used exclusively for ordering, delivery, and customer service.
11. Applicable law and disputes
- These terms and conditions are governed by Dutch law.
- Any disputes shall be submitted to the competent court in Hasselt, unless otherwise required by law.
Contact
Address
Trichterheideweg 11, unit C1.28/bus 28
B-3500 Hasselt
Open
Always
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